Korven Beta Terms of Use
1. Who we are
Korven is an Australian sole-trader business based in Queensland, Australia, ABN 11 787 882 139 ("Korven", "we", "us"). Contact: support@korven.com.au.
2. Agreeing to these terms
2.1 These terms apply to your use of the Korven beta (the "Beta"). You accept them by ticking the acceptance box and using the Beta.
2.2 If you use the Beta on behalf of an organisation, you confirm you are authorised to accept these terms for it. "You" then includes that organisation.
2.3 You must be at least 18 and using the Beta for business or professional purposes.
3. What the Beta is
3.1 Korven is a pre-release, web-based tool that helps learning and development practitioners evaluate training programs using surveys, evidence they supply, and AI-assisted analysis.
3.2 The Beta is for testing and feedback. It may contain errors, change without notice, be unavailable, or lose data.
3.3 The Beta is free. Prices shown in the product are placeholders only and are not an offer.
4. Beta access codes and limits
4.1 Access is by personal beta code. Your code is for you only. Keep it confidential and don't share it.
4.2 Each code includes a limited number of analysis runs. We may change limits, or suspend or cancel a code, at any time, including if we reasonably believe these terms have been breached.
4.3 Tell us straight away at support@korven.com.au if you think your code has been lost or misused.
5. Acceptable use
You must not:
- use the Beta for anything unlawful, or in breach of anyone's privacy or other rights;
- upload data you don't have the right or permission to use;
- upload health information, other sensitive information, or the personal information of children;
- try to access other users' evaluations, test or bypass security, or disrupt the service;
- copy, reverse engineer or resell the Beta, or use it to build a competing product;
- send survey links to anyone outside the intended group.
6. Your data and your responsibilities
6.1 Real data is at your own risk. We recommend fictional or de-identified data during the Beta. If you choose to use real workplace data, you do so at your own risk.
6.2 If you use real data, you are responsible for:
- having your organisation's approval and any lawful basis needed to survey its people and use its data in Korven;
- de-identifying evidence before upload, using the Protect participant identities feature or otherwise;
- keeping the participant key safe (Korven never receives it); and
- how you use the reports, and any decisions you make about individuals.
6.3 You keep ownership of the data you provide. You give us a limited permission to process it only to run the Beta for you, as described in the Privacy Notice.
6.4 We delete data on the schedule set out in the Privacy Notice. Don't rely on the Beta as your only copy of anything.
7. AI-generated content
7.1 Korven uses an AI model (provided by Anthropic) to generate survey questions and analysis. AI output can be incomplete or wrong.
7.2 Reports are evidence summaries, not conclusions or advice. They are not professional, legal, HR, workplace health and safety, or employment advice.
7.3 You must review reports using your own professional judgement. Don't use a report as the sole basis for any decision about an individual.
7.4 Korven reports costs as supplied. It does not calculate the financial value or return on investment of training.
8. Feedback
If you give us feedback or suggestions, we may use them to improve Korven, without payment or obligation to you. We won't publish your name or organisation without your permission.
9. Intellectual property
Korven, its software, methodology, report formats and branding belong to us. These terms don't transfer any of those rights to you. You may use the reports you generate for your own organisation's internal purposes.
10. No warranty
10.1 To the extent permitted by law, the Beta is provided "as is" and "as available", without any warranty, guarantee or representation, express or implied, including about accuracy, reliability, availability or fitness for purpose.
10.2 Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Where liability for a guarantee can be limited, our liability is limited to resupplying the service.
11. Limitation of liability
11.1 To the extent permitted by law, we are not liable for any indirect or consequential loss, or for loss of data, profit, revenue, opportunity or goodwill, however caused, including through negligence.
11.2 To the extent permitted by law, our total liability arising from the Beta is limited to A$100.
11.3 We are not liable for loss caused by your breach of these terms, your choice to use real data, or decisions you make using a report.
12. Indemnity
You indemnify us against claims, losses and costs arising from your breach of these terms, the data you upload, or your use of the reports, except to the extent caused by our own breach or negligence.
13. Ending the Beta
13.1 You can stop using the Beta at any time and ask us to delete your data by emailing support@korven.com.au.
13.2 We may end the Beta, or your access, at any time. When the Beta ends, remaining data is deleted on the schedule in the Privacy Notice.
13.3 Clauses 6, 7, 9 to 12 and 14 continue after the Beta ends.
14. General
14.1 These terms are governed by the laws of Queensland, Australia. Each party submits to the courts of Queensland.
14.2 We may update these terms. We'll tell you by email or in the product, and continued use means you accept the update.
14.3 If any part of these terms is unenforceable, the rest still applies.
14.4 These terms and the Privacy Notice are the whole agreement about the Beta.